FINANCIAL AID DIRECTOR

Job Summary:

The Financial Aid Director will oversee and manage all aspects of the college’s Financial Aid Department.

 Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow and mission of the department.
• Provide constructive and timely performance evaluations.
• Handles discipline and termination of employees following company policy.

 Duties/Responsibilities:

• Provides executive leadership and administrative oversight to the College’s financial aid department.
• Develops and maintains collaborative relationships with students, faculty, staff, and other college departments.
• Develop and implement strategies, policies, and procedures to maintain and improve student opportunities and enrollment via accessible financial aid programs.
• Trains and educates financial aid staff, ensuring staff are equipped to counsel students on available financial aid options and opportunities.
• Develops or oversees the development of educational materials to educate students, parents, and other borrowers on the differences in financial aid options, including government loans, private loans, grants, scholarships, work-study, and other forms.
• Develop and maintain relationships with representatives from private and government lending agencies.
• Negotiates contracts with college lenders.
• Drafts, reviews, and implements policies, guidelines, and standards to ensure students maintain financial and academic eligibility for financial aid.
• Periodically audits and reviews recordkeeping processes to ensure accurate and complete recordkeeping following federal, state, and local laws, regulations, and college policies.
• Monitors financial aid practices to ensure compliance with applicable federal and state laws, regulations, and college policies.
• Maintains knowledge of applicable laws, regulations, and best practices.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent supervisory and leadership skills with the ability to train and mentor others.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to establish and meet departmental goals and standards.
• Ability to prepare and present detailed financial reports to a broad audience.
• Thorough understanding of financial aid programs' and college policies' laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Master’s degree in related field required; MBA in finance preferred.
• At least five years of experience in a related field with a minimum of three years of supervisory experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 25 pounds at times.